Seel Delivery Guarantee is a customer protection against loss, damage or delay during delivery of your order. Additionally, Delivery Guarantee includes carbon offsets for the emissions resulting from your order's delivery and transit. Delivery Guarantee is a 3rd party service, offered and administered by forstylish partner, Seel.
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Seel FAQS
What is Seel Delivery Guarantee?
Do I have to buy Seel Delivery Guarantee?
Delivery Guarantee protection is an optional add-on protection that can be selected during the checkout process, to cover things like shipping-related damage, package loss, and delay. If you do not wish to buy this protection coverage simply remove it from your cart. If you do not wish to buy this add-on just shift the corresponding toggle to "off" and the charges will be removed from your cart.
How does Seel Delivery Guarantee resolve the shipping issues of my order?
The customer experience of Seel Delivery Guarantee is as follows:
● Add Seel Delivery Guarantee at checkout for a modest fee to protect the order against loss, damage, and delay.
● If your order is eligible for Seel Delivery Guarantee, you’ll be receiving a confirmation email from Seel with all the coverage details, as well as instructions on how to report your package issue.
● If your protected package suffers loss, theft, delay, or damage, you can report the issue via the Seel Resolution Center.
● Seel will assess the issue to determine if the reported order issue qualifies for a payout.
● If the reported issue does qualify, a refund will be automatically sent to you.
● Add Seel Delivery Guarantee at checkout for a modest fee to protect the order against loss, damage, and delay.
● If your order is eligible for Seel Delivery Guarantee, you’ll be receiving a confirmation email from Seel with all the coverage details, as well as instructions on how to report your package issue.
● If your protected package suffers loss, theft, delay, or damage, you can report the issue via the Seel Resolution Center.
● Seel will assess the issue to determine if the reported order issue qualifies for a payout.
● If the reported issue does qualify, a refund will be automatically sent to you.