The customer experience of Seel Delivery Guarantee is as follows:
● Add Seel Delivery Guarantee at checkout for a modest fee to protect the order against loss, damage, and delay.
● If your order is eligible for Seel Delivery Guarantee, you’ll be receiving a confirmation email from Seel with all the coverage details, as well as instructions on how to report your package issue.
● If your protected package suffers loss, theft, delay, or damage, you can report the issue via the
Seel Resolution Center.
● Seel will assess the issue to determine if the reported order issue qualifies for a payout.
● If the reported issue does qualify, a refund will be automatically sent to you.
